Frequently Asked Questions

Everything you need to know about your SCARPA shopping experience.

What is the standard shipping timeframe for SCARPA orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are in their original, unworn condition with all tags attached. Return shipping is free for all domestic orders.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring your foot or checking our international conversion chart to find your perfect fit before placing an order.

Which payment methods do you accept?

SCARPA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your leather products sustainably sourced?

Quality and ethics are our priorities. We source our premium leathers from certified tanneries that follow strict environmental protocols and sustainable manufacturing practices.

Can I track my order once it has been shipped?

Yes. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.